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Privacy Policy

Our Privacy Commitment

At Toolway Industries Ltd., we recognize the importance of protecting your personal information. To ensure every customer has a safe and secure online experience, we have established this comprehensive Privacy Policy outlining our responsibilities regarding the collection, use, and protection of personal information.

Information We Collect and How It Is Used

Types of Information Collected:

We collect two types of information:

Personal Information: Includes your name, address, phone number, and email address.
Non-Personal Information: Includes data that does not identify you as an individual, such as IP addresses and browsing patterns.

Uses of Personal Information:

With your consent, we may use your personal information for the following purposes:

Fulfilling requests for products, services, or information.
Providing customer support.
Offering new products or services.
Measuring and improving the effectiveness of our website and marketing efforts.
Customizing online offerings to suit your preferences.

We may also anonymize and summarize customer data for statistical purposes, ensuring it cannot identify individuals. While providing personal information is optional, declining to do so may limit the services or information we can offer you.

Your Consent

Implied Consent: Providing your personal information for a stated purpose (e.g., completing a transaction) implies your consent.
Express Consent: For activities such as marketing communications, we will request your explicit consent. You can always opt out of these communications.
Withdrawing Consent: If you subscribe to our promotional materials, we provide the option to unsubscribe at any time.

How We Collect Information

Voluntary Information:

When using our website, you may be asked to provide personal information (e.g., name, email, or phone number) to complete transactions or inquiries. Declining to provide this information may limit certain website features.

Automatic Information:

We automatically collect non-personal information such as:

Your IP address and Internet Service Provider.
The date and time of your visit.
The website you visited before ours.
Pages viewed, sections visited, and content downloaded.

This information is used to improve website functionality and user experience.

Cookies

Our website uses cookies to enhance your experience. Cookies can help us:

Recognize you on subsequent visits.
Offer personalized content.
Track your activity and preferences.

You may decline cookies through your browser settings, but this may limit website functionality.

Tracking Information:

We compile reports on user demographics, traffic patterns, and purchases using non-personal data. These reports are shared with advertisers and partners but do not include personal information.

Links to Other Websites

Our website may contain links to external sites. Toolway Industries is not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Disclosure of Information

Toolway Industries Ltd. does not sell or share your personal information. We will only disclose information as required by law.

Protecting Your Information

We prioritize the security of your personal information by maintaining robust safeguards:

Firewalls: Prevent unauthorized access to our network.
SSL (Secure Socket Layers): Encrypt sensitive data during transmission to protect it from interception.

While we take reasonable precautions to safeguard your data, we cannot be held responsible for unauthorized access or misuse by third parties.

Accessing and Updating Your Information

You can verify, update, or edit your personal information by logging into your account or contacting our customer service team. If needed, customer service can also assist with unsubscribing.

This Privacy Policy ensures your personal information is handled with care and respect, reinforcing our commitment to a secure and trustworthy online experience.