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FREIGHT POLICY

TRANSPORTATION AND LOGISTICS

Fast Delivery and Secure Packages

Toolway will pay a maximum of 7% of the shippable order value.
The weight and size of skids will reflect the freight charge.

The following Bulk Products will be subject to freight surcharges based on the geographical area and order volume: Pallet soils, growing mediums such as Perlite and Vermiculite, and other low value/high cube products.

Freight Image
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Greater Toronto Area

Orders over $500.00 will be prepaid max 7% of order.

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Ontario

Orders over $750.00 will be prepaid max 7% of order.

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Quebec

Orders over $1,000.00 will be prepaid max 7% of order.

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Alberta, Manitoba, Saskatchewan

Orders over $1,000.00 will be prepaid max 7% of order.

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Nova Scotia, New Brunswick

Orders over $1,500.00 will be prepaid max 7% of order.

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British Columbia

Orders over $1,500.00 will be prepaid max 7% of order.

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Northwest Territories, Yukon, Nunavut

Freight added with 7% freight allowance.

Please contact Toolway Customer Service for your rates:
1-800-705-4454 info@toolway.com

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Labrador, Newfoundland, Prince Edward Island

Freight added with 7% freight allowance.

Please contact Toolway Customer Service for your rates:
1-800-705-4454 info@toolway.com

Greater Toronto Area

  • placeBrampton
  • placeMississauga
  • placeVaughan
  • placeRichmond Hill
  • placeMarkham
  • placeToronto
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PICK UP:

  • Minimum order $150.00.
  • A fee of $5.00 will be applied on any order under $150.00.
  • Pick Up Orders (up to 10 items) will be available 24 business hours after order confirmation has been sent.
  • A fee of $10.00 will be applied on any rush order to be picked up within 2 business hours.
  • Orders not picked up within 48h will be shipped at customer's expense.
  • Complete orders (already packed) which are cancelled are subject to a 20% restocking fee.
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BACK-ORDERS:

  • All backorders under $100.00 will automatically be cancelled unless otherwise requested.
  • Any backorder not in stock over 90 days will be closed.
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DAMAGES:

  • While receiving your order. It is absolutely critical that the order is inspected for damage - discrepancies.
  • Any damage MUST be reported in writing within 48h of receipt.
  • amages incurred during shipping which are not noted on the way bill will NOT qualify for a credit.

Maximizing efficiency in delivery services

  • Order total is $800.00
  • Cost of freight is $95.00
  • Toolway will pay 7% = $56.00
  • To be paid by Customer $39.00

  • If the cost of freight exceeds 7% of the shippable value before taxes, the customer will pay the difference.
  • Toolway will prepay the freight and charge the difference on the invoice.
  • Efficient Cargo Handling
  • Timely Deliveries
  • Flexible Prices
local_shipping Tailgate Services - $30 per shipment